Snap-on Training Solutions develops and delivers service technician training via the internet. Our clients include individuals, fleets, manufacturers, dealerships, and independent service providers. Educational institutions and school systems are also using our course materials to facilitate the training of entry-level technicians.

The level and complexity of technology in motor vehicles has increased significantly in recent years - and will continue to do so. Today's technicians must be prepared to diagnose a broad range of "high tech" components including sensors, actuators, transducers, control systems and microprocessors.

Snap-on Training Solutions provides training support in several important ways:

• Development of instructional materials based on authentic manufacturer information
• Web-based courses include a "tutor" to assist students who have questions
• Providing a web-based Knowledge Management System for access by students and employers

There is a lot more to becoming a leader in automotive tools and equipment than just knowing how to chrome plate tools and design diagnostic equipment. It takes dedication to the industry. You have to know the vehicles and the people who repair the problems. Throughout history the automotive industry has changed and Snap-on changed with those changes. The integration of new technology in the automotive systems has continued to promote innovative thinking in the Snap-on engineering teams to assure that the technician has the tools and equipment to properly maintain and repair today's vehicles. This unique knowledge of the vehicle guides Snap-on in the development of new products and services. An integral part of Snap-on's business is the support of the technician's knowledge of the vehicle. In the past Snap-on has been actively involved in the delivery of quality learning programs that target the high-tech automotive industry. Snap-on recognizes that a company can only grow as fast as it learns where to grow. Knowledge is one of today's most important growth resources available to any company. The success of our customers will assure the overall success of Snap-on in the foreseeable future

As with the development of new tools and equipment, Snap-on is now changing the primary method of delivering the training programs that have been a part of the support you expect from us. To make it easier for our customers to obtain the required knowledge we've created a Snap-on Training Solutions Knowledge Portal - a multilayered knowledge management application that takes advantage of computer technology and totally streamlines traditional learning functions. This new way to learn offers an extremely advanced yet remarkably easy-to-use method of managing your personal knowledge portfolio. The program offers a comprehensive array of on-line classes as well as self-paced video classes.

The Snap-on Training Solutions Knowledge Portal is a tool in itself -- a very powerful tool --- that not only helps the technician, but can be used by the shop owner or any company leader to measure the performance potential and define, in measurable terms, skills and knowledge that can be tracked and constantly improved. Through performance support, training, measurement and certification, Snap-on Training Solutions Knowledge Portal can instill competency in all the hands that touch it.

At the core of the Snap-on Training Solutions Knowledge Portal is the Individual Skills Center. This is similar to the administrative office of your virtual campus. This is your destination to enroll in and take classes, review your course history, browse available courses and arrange for subject assessments.

Snap-on Training Solutions Knowledge Portal can become the vehicle that will transport you into a successful high-tech future that is in great demand in the automotive industry.